Privacy Policy

Last Updated: [24/08/2023]

1. Introduction

Welcome to Knitwits & Crafty Stitchers ("we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website "" (the "Website"), and when you use our online shop services (the "Services").

By accessing or using our Website and Services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand our practices regarding your information.

2. Information We Collect

We collect various types of information for the purpose of providing and improving our Website and Services. The types of information we may collect include:

  • Personal Information: When you make a purchase or interact with our Website, we may collect personal information such as your name, email address, shipping address, and payment details.

  • Browsing Information: We may collect non-personal information automatically when you visit our Website, including your IP address, browser type, operating system, and browsing patterns.

3. Cookies and Tracking Services

Our Website uses cookies and tracking services to enhance your browsing experience and provide relevant services. The cookies and tracking services we use include:

  • Shopify: Our website platform, Shopify, uses cookies that are necessary for the proper functioning of the website, such as session and cart cookies.

  • Shopify Analytics: Shopify's built-in analytics helps us understand how visitors interact with our Website.

  • Google Analytics: We use Google Analytics to gather information about user interactions with our Website, in order to improve our services and user experience.

  • Google Tag Manager: Google Tag Manager helps us manage and deploy various tracking codes on our Website.

  • YouTube: We may embed YouTube videos on our Website, which may set cookies when you interact with the videos.

  • Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising campaigns on Facebook and to deliver targeted ads.

  • Shopify Inbox Messaging Service: We use Shopify's messaging service to communicate with customers who initiate conversations on our Website.

4. Use of Information

We may use the collected information for various purposes, including:

  • Providing and improving our Services.
  • Processing transactions and orders.
  • Communicating with you, including order updates and marketing communications.
  • Analyzing and enhancing our Website's performance and user experience.
  • Personalizing content and advertisements based on your interests.
  • Complying with legal obligations.

5. Data Security

We prioritize the security of your information and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our Website and Services.
  • Analytics and advertising partners as described in the Cookies and Tracking Services section.
  • Law enforcement or regulatory authorities when required by law or to protect our rights.

7. Your Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of receiving marketing communications.
  • Disable cookies through your browser settings.
  • Request the removal of your data from our records.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Knitwits & Crafty Stitchers Unit 14H Liosban Business Park, Tuam Road, Galway, H91 E0H7 Email:

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the revised Privacy Policy on our Website with the "Last Updated" date.

By using our Website and Services after any changes to this Privacy Policy, you acknowledge and agree to the revised terms.

This Privacy Policy is effective as of the "Last Updated" date stated at the beginning of the document.